Fitbit denies Charge 5 update made devices unusable

What’s going on here? Fitbit users are reporting that a software update issued in December 2023 has made their devices unusable. More than 100 users have complained on official forums about issues with their Fitbit Charge 5 devices, including very short battery life. Fitbit has denied that the firmware update is the cause of the problems and is still investigating the issue. Users, however, believe that the update is to blame for the malfunctioning devices.

What does this mean? Fitbit users who installed the December 2023 software update on their Charge 5 devices are experiencing various issues, with the most common being very short battery life. Some users have reported their devices being completely bricked and rendered useless. Despite Fitbit denying that the update is responsible, users on the forums are convinced that it is to blame. Fitbit has advised users to continue updating to the latest firmware and contact customer service if they encounter any issues.

Why should I care? If you own a Fitbit Charge 5 device and have installed the December 2023 software update, you should be aware that other users are reporting problems with their devices. The most commonly reported issue is significantly reduced battery life. Although Fitbit denies that the update is causing these problems, it is important to stay informed and reach out to Fitbit customer service if you are experiencing any issues. Keeping up with the latest firmware updates and user reports can help you make informed decisions about your device and potential solutions.

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